Delivery Information

Delivery Information Delivery Information

We deliver to Gauteng and Kwazulu-Natal Only. Delivery charges are calculated on the distance from the store and will be added to your total order value. A minimum delivery charge of R475.00 is applied within a 30km radius your nearest 'The Bed Store' location. The online exclusive free delivery campaign applies to purchases made ONLINE ONLY from R3 999.00 or more, and within a 30km radius of your nearest 'The Bed Store Location'. You will be contacted within 48 working hours of your online purchase (or the next business day) to confirm a delivery date and time. While The Bed Store carries a wide range of beds and strives to arrange delivery within 5 - 10 working days, certain products may need to be custom made and can take up to 21 days to be delivered. In the event delivery has to take place outside of the Metropolitan areas (long distance 150km from Metropolitan areas), delivery can take up to 14 working days.

Late Deliveries

You may cancel your order if you have not received delivery within

  • 10 working days if the goods are in stock; and
  • 21 days if the goods are out of stock


You may not return goods, if after having been supplied the goods you have partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to, blended or combined, or embedded within other products or property.

  • If you want to return goods then you must contact The Bed Store by:
  • Email: [email protected] 
  • Call the Call centre: 086 100 7542
  • If you are entitled to a refund, the money will be paid back into the account you used to make the purchase and will take 14 days to reflect in your account.

The Bed Store values our clients and respects consumer rights and as such ensures that all our policies are compliant with the Customer Protection Act (68 of 2008) and will go out of our way to ensure your complete satisfaction.